Delivery Policy
At ChicUndStil, we are committed to providing you with a reliable and transparent delivery service. Here are the details regarding the processing and delivery of your orders.
Processing and Delivery Times
All orders placed before 2 p.m. (Paris time) are processed the same day. Orders placed after 2 p.m. will be processed the following business day.
Processing times: 1 to 3 working days
Delivery times: 8 to 12 working days after dispatch
These deadlines apply to deliveries to France, Belgium and the Netherlands.
Order Tracking
As soon as your order is shipped, you will receive an email containing:
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Your tracking number
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The link to track your package in real time
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The carrier's contact details
Delivery costs
Standard delivery: Free for all orders
Express option: Not currently available
Possible Delays
In the event of an unusual delay in delivery, we invite you to:
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Check your package tracking online
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Contact the carrier directly
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If the problem persists, our customer service is at your disposal
Important Information
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Delivery times are estimated and may vary depending on the time of year.
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We are not responsible for delays caused by postal services
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Deliveries are made from Monday to Friday
Customer Service
For any questions regarding your delivery:
Email: info@chicundstil.com
Telephone: (+33) 6 44 65 70 62
Hours of operation :
Monday to Friday: 9:00 a.m. to 5:00 p.m.
Saturday, Sunday and public holidays: 12:00 p.m. to 4:00 p.m.