Shipping policy
At ChicUndStil, we are committed to providing you with a reliable and transparent delivery service. Here are the details regarding the processing and delivery of your orders.
Total delivery time = processing time + shipping time
All estimated delivery times are based on real data from previous orders. These time frames are approximate and provided for guidance only.
Processing time
The processing time starts on the day you place your order. It usually takes 3 business days to process your order.
All orders placed before 00:00 CET are processed the same day. Orders placed after 00:00 CET will be processed on the next business day.
Shipping
| Country | Cost | Processing time | Delivery time |
| Belgium | Free | 3 business days | 2 to 11 business days |
| France | Free | 3 business days | 2 to 11 business days |
| United Kingdom | Free | 3 business days | 2 to 4 business days |
| Netherlands | Free | 3 business days | 2 to 4 business days |
Order tracking
As soon as your order has been shipped, you will receive an email containing:
- Your tracking number
- The link to track your parcel in real time
- The carrier’s contact details
Shipping fees
Standard shipping: free for all orders
Express option: currently not available
Possible delays
In case of an unusual delay in delivery, we invite you to:
- Check your parcel’s tracking information online
- Contact the carrier directly
- If the issue persists, our customer service team is at your disposal
Important information
Delivery times are estimates and may vary depending on the time of year.
- We are not responsible for delays caused by postal services
- Deliveries are made from Monday to Friday
Customer service
For any questions, please contact us at:
E-mail: info@chicundstil.com
Opening hours:
Monday–Friday: 9:00 AM to 5:00 PM CET
Saturday–Sunday: 12:00 PM to 4:00 PM CET
Holidays: 12:00 PM to 4:00 PM CET